Privacy Policy (US)

Privacy Policy
This Privacy Policy explains how Ezzie Bakes (“we,” “us,” “our”)collects, uses, and shares information when you visit our website andplace orders.

1) Information We Collect

We may collect:

  • Order information: items ordered, order number, order date/time, pickup/delivery selections, and delivery/pickup instructions

  • Contact information: name, email address, phone number (if provided)

  • Payment information: payment is required at checkout and isprocessed by our payment provider; we generally do not storefull payment card numbers

  • Device and usage information: IP address, browser/devicetype, pages viewed, and similar technical information

2) How We Use Information

We use information to:

  • Process and fulfill orders (including pickup and deliverycoordination)

  • Communicate with you about your order and updates

  • Provide customer support

  • Maintain security and comply with legal obligations

3) Delivery Area (Address Use)

We may use your address (or ZIP code) to determine whether delivery is available within our maximum 20-mile zip code radius from 91770.

4) Communication Timing

To coordinate pickup/delivery, we may contact you within:

  • Pickup: within 6–12 hours to confirm and arrange pickup

  • Delivery: within 12–18 hours to confirm date/time

5) Sharing of Information

We may share information with service providers that help us operate our business, such as:

  • Payment processing providers

  • Website hosting and analytics providers (if any are used)

  • Delivery and logistics providers (including Uber delivery)

6) Cookies & Similar Technologies

We may use cookies and similar technologies to operate our website and improve performance. Please see our Cookie Policy for more details.

7) Data Retention

We retain personal information as long as needed to provide services, maintain business operations, and comply with legal obligations.

8) Security

We use reasonable safeguards designed to protect personal information.

9) Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact ezzie.bakes@gmail.com.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.”

Contact: ezzie.bakes@gmail.com